BT Wi-fi

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11 years ago

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[App] BT Wi-fi

All BT Broadband customers get FREE and unlimited BT Wi-fi .

Download the BT Wi-fi app now to get online at any of our 5 million UK hotspots. When you’re out and about, connect to your nearest BT Wi-fi hotspot automatically without the need to re-enter your username and password. **IMPORTANT: TO ACCESS BT WI-FI YOU MUST USE YOUR @BTINTERNET.COM OR @BTCONNECT.COM EMAIL ADDRESS. THIS WAS SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL**

Avoid 3G/4G bills. Surf, work, connect and play as much as you want at over 5 million UK hotspots.
BT Broadband customers get FREE and unlimited BT Wi-fi. Just use your @btinternet.com or @btconnect.com email address and password to set up automatic wi-fi connection. For a reminder go to https://www.bt.com/passwords
BT Wi-fi voucher or subscription customers, select ‘voucher/subscription’ from the drop down menu and enter your account details to connect
Non BT users can use the app to find their nearest free BT Wi-fi hotspot

Key features:

Find one of our 5 million BT Wi-fi hotpots on the high street or in your neighbourhood with our built-in map
Connect automatically to your nearest hotspots
Non BT users can use the map to find their nearest free BT Wi-fi hotspot
Help videos and step by step guides can help you if you’re having any problems

Need help? Tweet us @BTCare or email us using the ‘Leave us feedback’ section under ‘Help & Settings’ within the app. Our helpdesk will contact you to solve your issue and help you get online.

BT Wi-fi user reviews :

alright alright if you are in somebody’s house who has bt internet. but then you might aswell ask for their wifi password. absolutely sh*t if you are outside trying to get use it. never get more than one bar of signal. one minute your connected, the next its gone and you havent even moved

From hero to zero Having recently given the app a 5 star endorsement I now find that my optimism was misplaced and it no longer works. A great shame because when it works it is a great app. Whether it was a recent upgrade to Android 3 or whether BT have changed the app I know not as they have been remarkably quiet since I flagged up the problem! I think that it would be in BT’s interest to sort out the problem as it is a great incentive to switch to BT if it works.

Infuriating Works OK out and about but absolutely infuriating at home, hardly ever connects to my router and the btwifi part of my router doesn’t work! Generally does it in the night so have had to turn off audible notification alert as keeps waking me up. Can’t you use location services to overcome this?

BT Group PLC June 11, 2013
Thanks for your updated feedback. If you are still experiencing problems please contact our helpdesk at btwifi.support@bt.com where our support team should be able to help.

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