[App] Civitatis – Fill your trip!
Make the most of your trips with the free Civitatis app that allows you to find and book hundreds of English-speaking activities, guided tours and excursions around the world.
Extensive selection of activities and tours in each destination.
24/7 customer service
Thousands of real customer reviews
No surcharges and hidden costs
Civitatis is the Spanish-speaking nº 1 activities, excursions and guided tours distributor in the world, with over 81,100 activities in the top 3,640 tourist destinations around the globe. Civitatis is passionate, competitive and dedicated to providing customers with the best experiences since 2008. Civitatis keeps growing and in 2023 has over 14,000,000 customers.
Civitatis user reviews :
Ainhoa was a fantastic tour guide. Her knowledge was complete, and the pictures added to the tour.
Great, very good, preferably would like there to be more trips outside of the main tourist cities, but that’s (hopefully) something that just comes along with time of Civitatis’ growth. For it to have MORE variety. But the rest is fine. I promise.
It’s staying to get annoying that they update the app every other day now, can’t they test it thoroughly first, eventually eliminating a bug that might appear, but getting several updates within 2 weeks or so it’s too much, almost feels like being a beta tester…
- Hello Ingo, thanks for your comment. The continuous updates of our application are intended to improve the process of searching, booking and selection favourites on each device. We are sorry for any inconvenience this may cause. We hope that soon you will be able to continue using it normally. Thank you.
This is super annoying! After so much registering, confirming email once, twice, three times… when I get to the free tours, there are none available. What a waste of time. Don’t appreciate it.
- Hello Innês, thank you for trusting us to book your tourist activities. We wanted to tell you that our IT team is working on new updates for the app. If it is not working properly, please uninstall it and reinstall it again. You will see the problems subside. If not, please contact us again. Thanks again.
It has free tours that you can’t find anywhere else most of the time, from different operators and great variety. I regret not knowing Civitatis for my previous trips.
We are world Travelers. Have been to ALL 7 Continents. Civitatis could not process our credit cards. Website had issues. Support was no help. Horrible. Do not use Civitatis. We Booked all our Tours and excursions through a competitor called Get Your Guide.
- Hello Gregg, thank you for your comments. We’re sorry if you had issues trying to pay one of our activities. Usually, our customers don’t have problems when purchasing them. Howevee, we take your comments into account in order to check that everything is working properly on our web.
Only use if you don’t have any other alternative. Descriptions are misleading and the customer support completely useless. They have some good tours, but it’s a lottery.
- Hi Cristian, we are very sorry to read that you are not satisfied with Civitatis, its activities and its customer service. However, sadly, in this message we have found no mentions to the activity you participated in, leaving us unable to find your reservation to try and resolve your problem. Please, send a message to the claims team so we c…
My partner and I used this app to book some tours in our last travel in Spain. Excellent experience and service. We are going to use them in September and October 2023.
Interesting tours With expert guides !!
Very good experience and excellent customer service. I have booked with them all over the World.
Great app, super easy to schedule, free top quality walking tours! Highly recommended
There is no option to change the language. Some activities are not visible due to language. I used the website as a workaround
- By changing your phone’s language in “settings”, the same thing will happen in the app :)
Nice app. Have easily scheduled 2 tours so far. Haven’t been on the tours yet though.
A reliable alternative to Viator or GYG. I was able to find tours not available in those popular apps
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