easyJet – Speed up boarding and reduce paper waste

[App] easyJet – Travel

TOP TIP!

PASSWORDS AND ACCOUNTS – If you’re having trouble signing in or accessing your account on the app, your password may have expired. Follow these steps to reset your password:

1. On the easyJet app Home Screen menu, click the ‘Reset password’ link and enter the email address you used to register.
2. We’ll send you an email to that email account with instructions on how to reset your password.
3. You can now use your new password to sign in. Note that if you are currently signed into the app, you must sign out and then sign back in with the new password so that you can be reauthenticated.

SEARCH & BOOK CHEAP FLIGHTS – Booking a trip to your favourite European location has never been easier with the easyJet app.

MANAGE FLIGHT BOOKINGS – Keep track of your easyJet flight bookings all in one place. Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more.

EASYJET HOLIDAYS BOOKINGS – Add your easyJet holiday booking to get instant access to all the information you need for your package holiday, including hotels & accommodation, airport transfers and other important information. You can also view your holiday countdown to build the holiday excitement.

CHECK-IN – Scan your passport with your phone camera to add your details and check-in faster than ever before.

MOBILE BOARDING PASSES – Use your mobile boarding pass to travel through the airport quickly, speed up boarding and reduce paper waste. You can store up to eight boarding passes per flight, which will be available offline, so you’ll not need a data connection. For even more convenience, you can also save your boarding passes to Google Pay. Visit www.easyjet.com/en/mobile-app/mobile-boarding-passes for more details.

FLIGHT TRACKER – Track your plane’s location in real-time. Plus, check the latest arrival and departure information with live updates direct from easyJet’s Control Centre. You also see your plane’s journey, live in the air, with the addition of the FlightRadar24 map.

FLIGHT NOTIFICATIONS – We’ll notify you of any important flight changes as soon as we know, remind you when it’s time to check-in, tell you your boarding gate and inform you of your baggage reclaim belt.

HOME SCREEN TRIP WIDGET – Wherever you’re going, we’ll be with you every step of your journey. Whether it’s a reminder to check in, check your baggage allowance or download your boarding pass, we’ll let you know.

TRIP ANCILLARIES AND PARTNERS – Manage your extras all in one place. Easily add excursions, insurance, car hire, and parking to make your trip seamless. Plus, save money by purchasing in-flight vouchers in advance or even pre-order onboard products from our Bistro and Boutique range.

LOOK & BOOK – Seen a photo of your perfect holiday destination but don’t know where it is? You can now search for a flight using just a photo! Simply upload a screenshot of your ideal destination and we’ll tell you where it is and which flights will get you there!

ACCESSIBILITY – Our app works with your phone’s screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple.

easyJet user reviews :

Great app, nicely designed, fluid, reliable, bottom navigation, no need to use the website or print out boarding passes. I love how the boarding pass screen increases the brightness to be more readable for the scanners. Can you add features of letting you know information about the airports you were taking off from and landing at, this can include security times, shops, getting from the airport to the main town or city…ETC…

It would be good to be able to book a return flight to a different airport simultaneously. Also, easyJet should pre-warn customers booking a seat costs extra, like they do with the bags. For those using the site for the first time.

Not easy to navigate unless you know the system. Website layout is different from the app. Had to use the app as there was an issue with the website. Less freedom of choice than Ryanair.

Edit 4 Stars to 2 stars. You have no way of viewing a booking on the app now. You have to want to edit or change something. Not allowed to view info about existing booings unless you want to change it. Very weird and not user oriented. App designer/developer mentality(it appears). If I screw up the 90% perfect app it means they will keep me on/pay me again to fix the screw up. Shame used to beat the BA app hands down.

Another poor app from a big company. Touch ID is not available as an option even though fingerprint works on many of my other apps and latest android. Under My Trips, always shows Check in and have to re-enter password to retrieve??? even though boarding passes are downloaded and available to view. Are these apps written on different planets?

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