Volotea – Find the best offers

[App] Volotea

VoloteaWelcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices.

Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.

BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.

FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.

ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.

PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.

MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.

HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.

AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.

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Volotea user reviews :

It’s extremely slow.and it’s impossibile to pay from the app. I tried to pay by debit card for 3 days. They accept Paypal, but not from the app. There is no assistance. At any time they say it’s not the right time, no one is available. You send an email and they never reply.

  • Good morning, Thank you for taking the time to share your experience. We are sorry that we did not live up to your expectations and we offer you our apologies. We continue to work to offer you the best service. We remain at your disposal through all our customer care channels, including social networks and chat service

At first I thought there is no English language in the mobile app…then a service on FB was really responisive. Thank You. It was a pleasure to travel with you. See you again at some point! I put 4 stars, because its still weird, that app wont let me use it, if I dont allow my gallery access and so on.. I dont really get that part.. but over all – I am satisfied. To be honest, app is not the great either.. I needed quite some time to understand it…

  • Thank you for providing us your feedback about your experience. We are sincerely concerned and apologize that we fell short of your expectations in some areas. It is our priority to offer a high quality of service to our passengers. We hope we can do better next time. Regards.

As someone who works in UX the design of this app is quite terrible, not to mention how difficult of an experience it’s been getting everything in order in time for the flight. Countless screens, countless options, checkout doesn’t work. Just a terrible experience. I’ve flown in the Americas, Europe and Asia and have never had such a difficult time getting a boarding pass. Brutal.

  • Hello! Thank you for your opinion. We are sorry that our app did not meet your expectations. If you have any suggestions about the features of our app, write to us at mobile[at]volotea.com. Cordially!

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