[App] Aena Spanish Airports
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc.
Download the app so you can:
Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance).
Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc.
Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc.
Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández.
Request PRM services directly from the App.
Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist.
Check all the promotions and active offers at each airport.
Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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Aena user reviews :
Making payments is quite slow, but other than that it’s actually a very good app. I use it all the time to reserve parking and buy fast lanes.
- Hi Phil! Thanks for taking the time to leave us your comment and rate. Your feedback helps us do better. We will take it into account. Kind regards.
It worked last trip for parking and fast lane. This time it wouldn’t accept a different car registration that I was using a and kept populating the booking with the original car registration. The only way I could resolve was to delete my other registration so that it only had the new one on the account. Also I just booked fast lane at Alicante. I paid and got confirmation email but when I click the link to show in the app it says no corresponding info and the QR code is not in the app.!
- Hi Nigel! We’re sorry you have had a bad experience with us. Could you provide more information about the problem? You can send us details about it to app[at]aena.es. Some screenshots and your UUID (you can find it on the Menu > Settings screen) would help us. Kind regards.
App works really fine: intuitive to use, with what is needed and without useless functionalities. Two comments: it could be nice if next flights were ranged by dates (or even by any alphabetical order). Also, scanning a boarding pass raises an alert which in come cases is not valid
- Thank you very much, Francesc, for leaving us your comment and rate. We take note of it. Regarding the issues, could you send an email to app[at]aena.es with all the information, such as screenshots, the boarding pass document or your UUID (you can find it at the bottom of Menu > Settings). Kind regards.
Finding a parking booking is a nightmare. If I’m logged into my account, why are all of my future bookings not easily accessible?
- Hi Charlie! Thanks for bringing this to our attention. We’re sorry you had this bad experience with parking booking. In order to help you further, please, send us as an email with all possible information, such as snapshots or UUID (code at the bottom of Menu > Settings screen) to app[at]aena.es. You can also add your bookings manually. Kind regards.
Great updates. On the ball. Informative site with detailed information.
- Hi Caroline! Thanks for taking the time to leave us your comment and rate. Kind Regards.
Used app, could not get out of car park, had to pay cash at kiosk. Found out Aena had taken fee from my bank. Paid twice, Aena refused refund, even after I sent a copy of the cash receipt on 3 separate emails as requested.
- Good morning, Bill. We’re sorry you had a bad experience at one of our parkings. If you have any questions concerning your reservation and payment, you can contact aenaaparcamientos[at]aena.es. Kind regards.
Very easy to book parking! Also use features when I am in an unfamiliar airport.
- Hi Mark! Thanks for taking the time to leave us your comment and rate. Best Regards.
I have tried using Payment gateway to reserve parking at alicante airport 6 times and it just times out. My bank accepted request within seconds. I added a new card and that never loaded onto your system. I have never had this problem in the past.
- Hi David. Thank you for bringing this to our attention. We’re sorry you have had a bad experience with us. Could you provide more information about your problems? You can also send us details about this incident to app[at]aena.es. Some screenshots and your UUID (you can find it on the Menu > Settings screen) would help us. Kind regards.
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