[Game] Singapore Airlines
Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.
From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.
More features will be progressively added in future updates, but here are some key functions you can enjoy now:
1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.
2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Google Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.
3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.
If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.
4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.
5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.
Subject to regulatory requirements
This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
This feature is available on A350 and selected Boeing 777-300ER aircrafts
Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at www.singaporeair.com/en_UK/terms-conditions/ and www.singaporeair.com/en_UK/privacy-policy/.
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Singapore Airlines user reviews :
The app has started lagging badly. Booked my tickets twice now on 2 different devices. Tickets got canceled automatically. Real slow responding app! UPDATE – I was able to book the flights now and app has started responding faster. Thank you!
- Hi, we will look into this issue for you. Please send us a note with your booking details at sq_mobile[at]singaporeair.com.sg so we can follow up.
Couldn’t add my frequent flyer programme. App repeatedly forgot details entered (e.g. passport no. country of issu, phone number). Everytime I tried to add my frequent flyer programme number I had to re-enter ALL personal details and it still didn’t add my frequent flyer number. Received numerous technical errors including needing an OTP code to change/add any details but issuing of OTP was inconsistent. Had same issues on the website. Have 4 flights booked and can’t get my frequent flyer points
Unstable and very slow. I got to the booking payment page where it errored out and have to start the process again. meanwhile it increases the prices on the flights you just tried to book. price gouging to say the least!
Not good experience with this airline all I wanted was to sit next to my wife on 4 different flights , the auto booking sat us in different rows , when I used the manage my booking system this airline wanted to charge £20 to change seats , totalling £40 extra to pay just to sit together. The original booking was made with both names under the same reference number . I wouldn’t recommend this airline to anyone
Great Airlines BUT recently the app has been way too buggy to the point that I absolutely CANNOT login into the app. I had to reset my password several times only for the app to tell me it “doesn’t match” and/or invalid user. However, I had no problems logging in when I use the browser. Kept telling me my account is not valid and forces me to reset password everytime. I know that it’s not always like this bur recently, it has been and im not happy about it.
- We’ll look into this issue for you. Please send us a note at sq_mobile[at]singaporeair.com.sg so that we can follow up.
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