THE OUTNET – Carries luxury clothing

[App] THE OUTNET

Women’s designer fashion at outlet discount prices.

Established in 2009 by The NET-A-PORTER Group, THE OUTNET carries luxury clothing, dresses, tops and shoes from 350+ fashion brands, from Zimmermann, Dolce & Gabbana, Stella McCartney, Michael Kors and GANNI, all with discounts of up to 70% off. Download now for exclusive access to app-only sales and the latest high-end arrivals.

THE OUTNET user reviews :

In the app, where can I find the material composition of each piece of clothing? It’s clearly shown on the site, but not in the app, so I have to open both in parallel when purchasing. Hope can fix this, thanks

Having a nightmare with customer service. Returned an item over a month ago ups have acknowledged they have lost the item but apart from speaking to a “bot” in the Philippines and receiving email after email that they have passed it onto their team noone is handling this and I don’t know what to do now….so beware if you keep to return there is no customer service support!!!!

I was pretty happy with The Outnet overall. Did have denim Rag and Bone dress that fell apart after first wash (even though I followed cleaning directions). Recently placed an order, it’s been 2 weeks and it’s still “preparing”. Emailed and called, keep getting generic replies back, instead of someone actually helping with this issue. Waste of my time and money. VERY disappointing and unprofessional! Do better!

Love the site but this app is terrible: crashes all the time; hard to filter search results (depending on which menu you go through, the filters are different); often loses your place in a search when you go back; adding and removing items from wishlist is really slow; loading items generally is quite slow… Shame, because it looks great and is much more convenient for me than going onto the website. I still shop with it though…

Amazing clothes at great prices, fast shipping, couldn’t be better! Editing after a 5 star review to 4 stars, the app always shows sold out items though they’ve been like that for weeks, I wish they’d just remove that stuff? They could also improve the filters, currently when browsing womens clothing you can only select one product category at a time or view everything all at once. I’d like to select or exclude multiple categories while shopping, but on the app this is limited.

• Hi, Thank you for sharing your feedback. We’re very happy to hear you enjoy shopping with us! If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team.

Quality items at affordable prices. I love shopping the OUTNET!

My only issues with this app are that I cannot set a price range, and also difficult to view the cart until you get to the “proceed to purchase” pages. But all in all, love outnet, especially the search from highest discount feature

• Hi, Thank you for sharing your feedback. As a valued customer, we will make sure your feedback is taken into future consideration. If you need anything in future, just let our Customer Care Team know. Thanks, THE OUTNET team

Happy with most of my items so far. Some are of quality, others came looking worn or faulty (returned items). They are well packaged & prices are subjective. But with the discounts & promo codes, they’re not so hefty for the wallet. Simply improve the order processing & dispatch timeframe, or offer next day delivery as orders take forever to ship out, & this online retailer will be the best here in Australia. I will recommend to give them a go.

I love the outnet but why are so many product details missing on the app? No fabric composition listed?? Defeats the point as I have to go on to the browser site to look before purchase. Navigation is pretty good but the filters can be a bit dodgy.

Going to uninstall, I don’t like that I can not filter sizes or apply order to what I want to search, like high to low price etc. Annoying to use and too time consuming without these common features.

Glad I picked The Outnet : I actually saw a whole lot of negative reviews on sites like Sitejabber and TrustPilot after I ordered. That got me a bit freaked out, but I was worrying for no reason. I’m so, so happy with my purchase from the Outnet. The whole process was flawless. 10/10 would definitely recommend to family and friends. Thank you The Outnet for making my shopping experience so smooth and pleasant! Keep it up!

Love their discounted items. Found and bought lots of good designer brands items with reasonable price.. should improve prepare order, delivery and despatch time. Sometimes it takes more than 1 week for the order to be shipped

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