My Dacia – It simplifies your daily journeys

[Game] My Dacia

My DaciaMy Dacia is your travel companion.

It simplifies your daily journeys and helps you with the maintenance of your Dacia!

THE BENEFITS OF MY DACIA

Use on-board navigation that includes points of interest close to you (Service stations, dealers and garages etc.)

Find your service schedule and book repairs, as well as viewing your vehicle’s warranties

Easily contact your dealer and book an appointment from the application

If needed, request assistance 24/7

Benefit from personalised offers

Download the app and add your vehicle in just a few clicks to access the My Dacia services!

The My Dacia app is available for all Dacia vehicles: Sandero, Sandero Stepway, Duster, Logan MCV, Logan MCV Stepway, Duster Commercial

My Dacia user reviews :

For me, it works fine with Dacia Spring. But the app design looks old (outdated) and it isn’t very user friendly. The most important: the “Stop charging” button should open a confirmation dialog (ex. “Are you sure?”), it’s a pain when you want to start the heating and you accidentally stop the charging (especially when you are in a “pay for start charging” station). It should show more informations about the car, like the charging power (so I don’t block the fast chargers in the winter).

  • Thanks for your review, Szilard. It’s useful for us to know what our customers would like to see and where we can improve so we will pass your comments to our product team for their review. Please keep an eye out for future updates. My DaciaTeam.

Nice start and stop charging. Air-conditioning, but don’t know how to stop. Gps tracking. Maintenence dates. Would like to schedule the charging and give notification when it hits an given percentage. Sometimes not really good connection but might be depending on charging point.

  • Thanks for your review. Your opinion is very important to us so we can see where we need to make improvements. We will pass your comments to our technical team for their review. The App is constantly evolving so please keep an eye out for future updates. My Dacia Team.

Installed okay, accepts car id then no functionality just some info available. I can’t see anything useful like battery state, remote control of heater etc Okay I finally got the app running but boy is it slow and very often just bugs out and does nothing. You would think a corporation this size could spend a little effort improving this tool.

  • Thanks for your review. Sorry to hear you are disappointed with the functionality of the App. Your opinion is very important to us so we can see where we need to make improvements. If you would like to contact your local Customer Services or Multimedia team, they can look into the issues you’re experiencing. Thank you. My Dacia Team

Just received the dacia spring, the app is way behind what should be basically offered : charge limitation to 80%, scheduling of the charge, of the heating, remote info display ( km, average consumption, etc…). I know this message will be read and answered by the customer service by thanking me for this feedback and mentioning that updates are frequent…. exactly like one year ago! Not really helpful nor showing real customer care actually.

  • We apologise for any issues that you are experiencing with the App. Please contact your local Customer Services team so that they can take your details and provide further assistance. Many thanks. My Dacia Team.

Very useful so far. I suggest you add some features like scheduled charging and charge to 80% only. Displaying of time needed to charge to 80% is missing from the app. Also some alerts might be useful. Scheduling of AC start might be also useful when you want the car to be ready at a certain time in the morning. Information regarding average and last trip consumption and other info you can find in the car. It is easier to read them on the phone. Inspire from the competition for other features.

  • Thanks for your review. It’s useful for us to know what our customers would like to see and where we can improve so we pass your comments to our development team for their review. Please keep an eye out for future updates. My Dacia Team.

Excellent, and a great service. Nice people to do business with. highly recommend.

  • Thank you very much. We really appreciate your review and 5 star rating. My Dacia Team

app need quicker updates registration just found almost 1 week functionality seam good and does what it says I hope

  • Thanks for your review. Sorry to hear you are disappointed with the functionality of the App. Your opinion is very important to us so we can see where we need to make improvements. My Dacia Team.

absolutely thrilled with our new duster. 3rd dacia in last few years . Great service from serenity at Renault Preston wirral. excellent customer care . love the new colour and the updated trims . Great to drive. lpg option. what’s not to love….

  • Thanks for your great review and the 5 stars, Kay! We really appreciate this and it’s fantastic to hear that you’re enjoying your new car and have chosen a Dacia once more. My Dacia Team.

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